Arizona Relay Service
Arizona Relay Service - Caller ID
AZRS users have enjoyed true Caller ID, something that brings relay service closer to the equivalent of telephone service available to the general public.
What is true Caller ID?
If you have Caller ID service, you will see on your Caller ID box the number and, if available, the name of the person calling you through AZRS. Similarly, if you call someone through AZRS, your telephone number and, if available, your name will show on their Caller ID box. True Caller ID also preserves any special call features, such as call blocking.
What are the benefits of Caller ID?
When you are away from home and someone tries to reach you through AZRS, you will see the caller's telephone number displayed on your Caller ID box. This way, you will know who tried to call and can return the call using AZRS.
What should I know about Caller ID?
True Caller ID works the same way as if you dialed directly to the person you want to call. If you subscribe to "Caller ID blocking," your telephone number will NOT be sent to the person you are calling through AZRS.
Also, if you subscribe to Caller ID blocking and if the person you are calling through AZRS subscribes to "Anonymous Call Rejection," your call will not be accepted by that person. Anonymous call rejection is a way for people to refuse unwanted calls that appear on the Caller ID display as private or anonymous. The telephone of the person you are calling through AZRS will not ring, and you will get a message instructing you to temporarily unblock your telephone number if you want to call them. In this case, you will need to temporarily unblock your telephone number by pressing *82**, and then dialing the AZRS number. Your telephone number will remain temporarily unblocked until you hang up.
How do you get Caller ID service?
To subscribe to Caller ID, or for more information and/or instructions on how to use Caller ID, please contact your local phone company.
** Some local telephone companies may use a different number for temporarily unblocking telephone numbers; please check with your local telephone company if you have a problem unblocking your telephone number with *82.
